FAQ

Volkswagen is a German automotive manufacturer. It was founded by the German government in 1937 to mass-produce an affordably priced ‘people’s car’. Today, Volkswagen cars are known for being luxurious, safe, and feature-packed. Apart from the iconic Volkswagen Beetle, some other popular Volkswagen cars in Malaysia include the Volkswagen Golf, Passat, Polo, and Jetta.

Where are Volkswagen cars made?

Volkswagen cars are made in Germany and exported to other countries worldwide. In Malaysia, Volkswagen assembles Completely Knocked Down (CKD) Volkswagen cars at the Hicom Automotive Manufacturers plant in Pekan, Pahang. 

Are used Volkswagen cars reliable?

According to the ReliabilityIndex’s 2019 survey, Volkswagen emerged as the 25th most reliable car brand out of the 40 car manufacturers. The survey revealed that 40 percent of owners had engine issues in the Volkswagen Golf. Meanwhile, owners with other Volkswagen models of three years and above required major repairs.  

Are Volkswagen cars expensive to maintain?

Volkswagen cars that are five years or older are entitled to the Volkswagen Cares Repair Packages that cover both shock absorbers and brakes. Maintenance costs incurred after the warranty period range between RM459* and RM3,400*.  

*Estimates are based on service repairs without major engine or gearbox overhauls.

How much is the road tax for a Volkswagen? 

The road tax for a Volkswagen depends on the engine displacement in cubic centimeters (cc). The road tax for a Volkswagen Tiguan Allspace (1395cc) costs RM70, while the fee for a Volkswagen Passat (1798cc) costs around RM280.

How much is the depreciation rate for a Volkswagen? 

Volkswagen vehicles depreciate by 40 percent on average in the first three years after purchase. However, the five-year depreciation rate for a 2020 Volkswagen Jetta is predicted to be 51 percent. Its value is expected to drop by around RM52,220 in five years, while its current price ranges between RM50,170 and RM102,390. This varies based on factors including the car’s condition and mileage. 

Is insurance expensive for a used Volkswagen?

The insurance rate is calculated based on the market price of your car, coverage type, location, engine capacity, and your No Claims Discount (NCD). For example, a Volkswagen Passat (3597cc) in Peninsula Malaysia with zero percent NCD cost roughly RM2,055.30* to insure annually, compared to a new model which costs RM5,106.56*.

*Based on estimations of used and new car price.

Where can you repair or service a Volkswagen car in Malaysia? 

You can find Volkswagen Service Centers throughout Malaysia here.

Where can you find spare parts for Volkswagen cars in Malaysia?

You can find Volkswagen Genuine Parts online through the official website here.

What are the safety features of Volkswagen cars? 

Some of the notable safety features that can be found in Volkswagen cars include Electronic Stability Control, Automatic Post-Collision Braking System, Anti-Lock Braking System, and Intelligent Crash Response System. 

What is Volkswagen ID? 

ID is the name of Volkswagen’s range of electric cars. The first Volkswagen ID, the ID3, was launched in 2019.

What is Volkswagen 4Motion? 

4Motion is the brand name Volkswagen uses for its four-wheel-drive (4WD) system. Similar to other 4WD systems, the 4Motion system can switch between two-wheel-drive (2WD) and 4WD usage depending on the situation. When better grip is needed in slippery conditions and off-road, the 4Motion system can send power to all four wheels to improve traction.

How much do Volkswagen cars cost in Malaysia?

The most affordable Volkswagen car in Malaysia is the Volkswagen Golf R-Line which has a starting price of RM155,000 followed by the Volkswagen Tiguan Allspace with a starting price of RM174,745, followed by Volkswagen Passat Elegance at RM182,658. The most expensive Volkswagen car in Malaysia is the Volkswagen Golf R which starts from RM346,412.

Which is the best Volkswagen car to buy in Malaysia? 

The best-selling Volkswagen in Malaysia is the Volkswagen Passat, followed by Volkswagen Polo and Volkswagen Jetta.